Uber Apologizes For Accidentally Using The ’N’ Word In Customer Support Tweet
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Uber is under fire for sending out a tweet using the “N word,” after customer @realTheeCheney demanded that the ride-sharing refund his money for a bad experience.
According to Mashable the account that Uber responded to is a troll account that will use slang in the display name and when a company’s bot replies it uses the slang in the response.
Uber issued an apology on Twitter and said they are currently investigating how the derogatory tweet got out.
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